Returns & Exchanges
At Pro-Tec, we want to ensure you have the best gear for your performance, which is why we offer a 30-day window for returns and exchanges on all unused items. Our goal is to get you back to your sport with the perfect fit as quickly as possible.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging with all tags attached to ensure the gear remains protected during transit.
Label and Ship
Print the prepaid shipping label provided by our portal, secure it to your package, and drop it off at any authorized carrier location.
Inspection and Refund
Once our warehouse team verifies the condition of the returned equipment, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing